FAQ
Below, you will find answers to some of the questions we receive most often. If you cannot find what you are looking for, our team at Hezaro Yek Gasht Pasargad will be happy to assist you personally and guide you based on the details of your trip.
Booking with Hezaro Yek Gasht Pasargad
Can I book online through Hezaro Yek Gasht Pasargad?
At the moment, online booking is not available through our website. To arrange any of our travel services, please contact our team directly at +98 21 79913.
Can I purchase a Travel Card as a gift?
Yes. You can purchase a Travel Card for someone special and give them something more memorable than an ordinary gift: the opportunity to enjoy a journey of their own.
A Travel Card is a thoughtful way to celebrate a special occasion and turn a gift into an experience.
Tours and Destinations
Which destinations do your tours cover?
Our collection of tours includes a variety of carefully selected destinations, both within Iran and around the world.
Our tour program is regularly updated, and you can find the latest destinations and departure dates in the Tours section of our website.
If your preferred destination is not currently listed, please speak with our team. In many cases, we can design a private, tailor-made journey around your interests and preferences.
Can you design a private, tailor-made trip for me?
Absolutely.
For travelers looking for something beyond a standard group tour, Hezaro Yek Gasht Pasargad offers fully tailor-made travel experiences.
From choosing the right hotels and planning your route to arranging private guides and special experiences, we can shape the journey around you. Simply tell us what you enjoy and what you have in mind, and we will help create a trip that feels truly personal.
Visas
How long does it usually take to obtain a visa?
Processing times depend on the destination, the type of visa, and the time of year. Depending on these factors, it may take anywhere from a few working days to several weeks.
To ensure everything is ready in time for your journey, we recommend beginning the visa process well before your planned departure date.
Flight and Hotel Packages
What is the difference between a flight and hotel package and booking them separately?
With a flight and hotel package, both your flight and accommodation are arranged together in one booking process. Your travel dates are coordinated, and in many cases, the overall package can offer better value than booking each service separately.
It is also a simpler and more seamless way to arrange your trip.
Can I choose my own hotel?
Of course.
Once you have selected your destination and travel dates, we can present you with suitable flight and hotel options. The final choice is yours — from the category and style of your hotel to the timing of your flight.
Our role is to help you find the option that feels right for you.
Reservations, Payments and Travel Documents
How does the booking process work?
You can make your reservation through our website or by coordinating directly with our travel advisors.
Once your travel details are confirmed and payment has been completed, we will provide the necessary travel documents and confirmations, including flight tickets, hotel vouchers, and, where applicable, visa documentation.
Is the price I see at the beginning the final price?
Yes. We believe in clear and transparent pricing.
The price presented to you during the selection process is the final amount you will pay, with no hidden charges added later.
What happens if I need to cancel or change my travel plans?
Cancellation and change policies vary depending on the service you have booked — whether it is a tour, flight, hotel reservation, or visa service — as well as the policies of the relevant airline, hotel, or embassy.
Before you complete your payment, we will clearly explain the applicable terms and conditions, so you can make your decision with confidence.
Support
What if I need help during my trip?
Our support does not end once your booking is confirmed.
From the moment you make your reservation until the end of your journey, our team is available to assist you. Our contact details — including telephone, email, and official messaging channels — are available at the bottom of this page and in your booking confirmation.
Do you offer special services for group or corporate travel?
Yes.
For group journeys, corporate events, business travel, and bespoke programmes for companies and organisations, Hezaro Yek Gasht Pasargad provides services designed around the size and specific needs of each group.
For these requests, we recommend contacting our team directly so we can discuss your requirements and create the right travel solution for you.
Still Have a Question?
If you have not found the answer you are looking for, please get in touch.
We are always happy to answer your questions before you make a reservation. A good journey begins with good planning — and sometimes, all it takes is a conversation with someone who knows how to help.